Welcome to NTI University

Welcome to NTI University, which provides you access to self-paced and online instructor-led training courses that will help you identify, develop, and refine the essential traits and skills our clients need for their home-based call center agents and your career success.

If you are not enrolled into the NTI program and would like to learn more about either LandaJob or the NTI@Home programs. Feel free to find out if you qualify by selecting either of the following links:

Accessing Your Preliminary Skills Assessment

In order to become a full-fledge member of the applicant pool you must complete the following self-paced assessments and IWP course:
Mascot hub sitting at a desk with a student.
  1. Typing Assessment
  2. Computer and Internet Basics Assessment
  3. Professionalism Assessment
  4. Ticket to Work IWP Self-Paced Study course (For SSA Ticket-Holders only)
They will help you better prepare yourself to work as a customer service agent.  They will also help us determine which of our available jobs you are best suited.
In order to access these assessments, you must log in to the NTI University. Please see the instructions below.
How to Access NTI University
  1. Log into NTI University at http://www.nticentral-training.org using Internet Explorer 10 or above.
  2. Enter the username and password that were originally provided to you by NTI after your initial interview.
  3. Click to expand the "Courses" link (top left).
  4. Click the "NTI Introduction Courses" link.
  5. Click the "Preliminary Skills Assessments" link.
  6. On the course page, successfully complete all 3 assessments to apply for jobs.

(Note: You may need to click "View More" at the bottom of the list to find the Preliminary Skills Assessments link if it isn't already showing in the main list.)

If you have any issues or need to reschedule, please contact Training at training@nticentral.org with your full name and ID number. Please only send one email and we will respond within a 24 hour period.

Enrolling Yourself into a Course or Class

  1. Once you are logged in, locate the Navigation block on the left hand side of the screen.
  2. Select Courses
  3. As you expand each of the categories, you will see what courses are available to you. 
  4. Click the course link you wish to enroll in and then click "enroll."
  5. Grayed-out course links are not available for enrollment.
  1. You can enroll into the class by clicking the Enroll icon. If the class is not filled, you will be able to take the Mascot Hub is on the computer working toward success on class.course. 
  2. Grayed out courses are not available for the general population.

Note: All Instructor-led classes are listed in Eastern Standard Time. 

NTI University Computer Compatibility Requirements

Hardware/Software Requirements

  • RAM: Minimum: 4GB
  • Operating System: Windows 7, Windows 8, or Windows 8.1

Internet Access

  • Microsoft Internet Explorer 10 or higher
  • Use must use Internet Explorer to take the Typing Speed Assessment.
  • Crossing the finish Line
  • It is recommended the current versions of Java and Flash be installed.
  • Uninstall or disable web browser toolbars, such as Google Search, Yahoo, Bing etc.
  • Allow pop-ups within your browser (for NTI University), otherwise course windows will not open.
  • Windows 8.0 and 8.1 Users
    • You must switch to the Windows 8 Desktop to run Java by clicking on the Desktop Jewel first, followed by the Internet Explorer icon on your Desktop.
    • Do not use the Internet Explorer Jewel since it is a scaled down version of Internet Explorer and will not work with our system.