Welcome to NTI University

Welcome to the NTI University which provides you access to self-paced and online instructor-led training courses that will help you identify, develop, and refine the essential traits and skills our clients need for their home-based call center agents and your career success.

If you are not enrolled into the NTI program and would like to learn more about either LandaJob or the NTI@Home programs. Feel free to find out if you qualify by selecting either of the following links:


Accessing Your Intro to NTI Class

  1. Sign in to the NTI University on the left-hand side of the screen. 
    • Your User Name is your Email Address provided to you when you applied to NTI
    • Your Password is your Application ID Number (TBEID#)

​​​​​Note: Your original contact information is found in the email that was sent to you entitled Welcome to Introduction to NTI.

  1. Once at you are logged in, locate the Navigation block on the left hand side of the screen in your NTIU learner account.
  2. Select My Courses (Note: If you do not see My Courses yet, that you have not yet been assigned or enrolled into a course)
  3. Once you select My Courses, the Course Overview page will appear. 
  4. Choose the Introduction to NTI link listed in the Course Overview section. If you have more than one class, please choose the one with the most recent date.
  5. Once you are at the Course Home Page you will be able to complete the following: 
    • Prework for the class which includes: 
      • Completion of the Typing Practice Test
      • Testing Adobe Connect
    • You will also be able to access the Instructor-Led class the day of class on the same home page

Note: If you have any issues or need to reschedule, please contact Training at training@nticentral.org. Please only send one email and we will respond within a 24 hour period.

Enrolling Yourself into a Course or Class

  1. Once at you are logged in, locate the Navigation block on the left hand side of the screen in your NTIU learner account.
  2. Select Courses
  3. As you expand each of the categories, you will see what courses are available to you. 
  4. Select the course you wish to enroll in and select enroll.

Instructor-led Courses

  1. You can then enroll into the class by clicing the Enroll icon. If the class is not filled, you will be able to take the course. 
  2. Grayed out courses are not available for the general population.

Online Self-Paced Courses

  1. If the course is available to all students, you can start to take the class immediately by selecting the Enroll Button
  2. Once again, if the course is grayed out, it is not available to the general public.

Note: Please keep in mind that all Instructor-Led classes are listed in Eastern Standard Time. 

NTI University Computer Compatibility Requirements

Hardware/Software Requirements

  • RAM: Minimum: 4GB
  • Operating System: Windows 7, Windows 8, or Windows 8.1
     

Internet Access

  • Internet Explorer
    • Microsoft Internet Explorer 10 or higher 
      • Note: In order to use the Typing Practice as well as Final Examination, you will need to use Internet Explorer 10 or above.  Opera, Firefox, or Chrome will not work with our system.
  • It is suggested that the current versions of Java and Flash are installed.
  • Uninstall or at least disable web browser toolbars, such as Google Search, Yahoo, Bing etc.
  • Allow pop-ups within your browser (for NTI University), otherwise course windows will not open.
  • Windows 8.0 and 8.1 Users
    • You must switch to the Windows 8 Desktop to run Java by clicking on the Desktop Jewel first, followed by the Internet Explorer icon on your Desktop.
    • Do not use the Internet Explorer Jewel since it is a scaled down version of Internet Explorer and will not work with our system.