Welcome to NTI University

World globe wearing a headset.
The training classes and courses available through National Telecommuting Institute's online university will help you identify, build, and refine the core skills our clients require for their remote call center agent positions, as well as help you build your professional skills for success with any job.

  • Here you will find self-paced courses for resume writing, job interviewing, Microsoft Office and Windows applications, and computer skills building.  

  • Classes for Remote Call Center Agent (RCCA) and self-paced courses are accessed by going to their home pages in NTI University after you log in.


The Steps to Access Your Course or Class Homepage

Figure with question mark for head typing on laptop.
  • Log into NTI University using the username and password you received from recruiting.
  • In the Navigation block at the top left, click "My Courses" (if you are already enrolled) or "Courses" (if you need to self-enroll).
  • Click the name of your course showing in the list, or search for the course and then click its name.
  • You will be brought to the course's homepage.
  • Follow the directions on the page to successfully complete your course.
Questions regarding training or technical issues? Contact training@nticentral.org for assistance. 


Computer Requirements for Taking Our Training

  • Figure holding a huge pencil and checking off a huge list.Microsoft Internet Explorer 11 is supported (but Edge is not).
  •   To take NTI training, you can also use Chrome.
  •   You should have the latest versions of the Flash Player and Java plugins installed.
  •   Uninstall or disable web browser toolbars, such as Google Search, Yahoo, Bing, etc.
  •   Allow pop-ups in your browser, otherwise course and class windows may not open.
  •   Windows versions 7, 8.1, and 10 can be used to take our training.