to NTI University
The training classes and courses available through National Telecommuting Institute's online university will help you identify, build, and refine the core skills our
clients require for their remote call center agent positions, as
well as help you build your professional skills for success with any job.
- Here you will find self-paced courses for resume writing, job interviewing, Microsoft Office and Windows applications, and computer skills building.
- Classes for Remote Call Center Agent (RCCA) and self-paced courses are accessed by going to their home pages in NTI University after you log in.
The Steps to Access
Your Course or Class Homepage
Questions regarding training or technical issues? Contact firstname.lastname@example.org for assistance.
- Log into
NTI University using the username and password you received from
- In the
Navigation block at the top left, click "My Courses" (if you are
already enrolled) or "Courses" (if you need to self-enroll).
- Click the
name of your course showing in the list, or search for the course and
then click its name.
- You will be
brought to the course's homepage.
- Follow the
directions on the page to
successfully complete your course.
Requirements for Taking Our Training
Internet Explorer 11 is
supported (but Edge is not).
- To take NTI training, you can also use Chrome.
- You should
have the latest versions of the Flash Player and Java plugins installed.
- Uninstall or disable
toolbars, such as
Google Search, Yahoo, Bing, etc.
- Allow pop-ups in your
browser, otherwise course and class windows may not
versions 7, 8.1, and 10 can be used to take our training.