Welcome to NTI University

NTI University is the learning portal of the National Telecommuting Institute. It provides access to self-paced and online instructor-led training courses that will help you identify, develop, and refine the essential traits and skills our clients need for their home-based call center agents and your career success.

We provide the learning tools, but YOU are the key to your success!

How to Access Your Training

  1. Enter the email address you provided when you applied to NTI in the User Name field.
  2. Enter your Application ID (aka TBEID#) into the Password field.
  3. Click the Learning Plan link (top left).
  4. Click the Current Classes link to see your classes. (You may need to click Show Courses button to expand the list.)

Note: Only the classes you are currently enrolled in will be linked.

Enrolling Yourself into a Course or Class

  1. Click the + symbol in front of Learning Plan to expand its menu.
  2. Click the Curriculum Overview link to view the courses that are available to you. (You may need to toggle the Show/Hide button)
  3. Click Choose Class to the right of the course name to see a list of start times and dates, if applicable.
  4. All online instructor-led Class times listed are Eastern Standard Time.
  5. Click the Choose button to the left of the desired class.
  6. Click Continue when asked 'You are about to enroll yourself as a member of this course. Are you sure you wish to do this?' You will then be automatically directed to the homepage for the class.

NTI University Computer Compatibility Requirements



  • Minimum: 4GB

Operating System

  • Preferred: Windows 7, Windows 8, Windows 8.1
  • Acceptable: Windows XP, Windows Vista, Mac OS X (for NTI University access only)

Internet Access
  • Microsoft Internet Explorer 8 or higher 
  • You can try using Chrome, Firefox, Opera, and Safari, but most of our clients (and NTI) only support Internet Explorer
  • Current versions of Java and Flash should be installed


  • Uninstall or at least disable web browser toolbars, such as Google Search, Yahoo, Bing etc.
  • Allow pop-ups within your browser (for NTI University), otherwise course windows will not open.
  • You must switch to the Windows 8 Desktop to run java (it won't run in the tiles start screen).