The training available in National Telecommuting Institute's online university will help you identify, build, and refine the core skills our
clients require for their remote call center agent positions, as
well as help you build your professional skills.
- Here you will find self-paced courses for resume writing, interviewing, software applications, and computer skills building.
- Classes for Remote Call Center Agent (RCCA) training and the General Group Prescreening Sessions can be accessed by going to their homepages in NTI University.
The Steps to Access
Your Course or Class Homepage
- Log into
NTI University using the username and password you received from
- In the
Navigation block at the top left, click "My Courses" (if you are
already enrolled) or "Courses" (if you need to self-enroll).
- Click the
name of your course showing in the list, or search for the course and
then click its name.
- You will be
brought to the course's homepage.
- Follow the
directions on the page to
successfully complete your course.
technical difficulties or have questions regarding training?
the Training Helpdesk at email@example.com.
sure to provide a clear description of your issue or question, and
include your full name and NTI ID number.
Requirements for Taking Courses and Classes
Internet Explorer 11 is
supported. For our training, you can also use Chrome or Firefox.
- You should
have the latest versions of the Flash Player and Java installed on your
- Uninstall or disable
toolbars, such as
Google Search, Yahoo, Bing, etc.
- You must
allow pop-ups in your
browser for NTI University, otherwise course and class windows may not
versions 7, 8.1, and 10 may be used for taking our training
- But keep
in mind our
hiring clients do not support Windows 10 just yet.