Welcome to

NTI University

World globe wearing a headset.
The training available in National Telecommuting Institute's online university will help you identify, build, and refine the core skills our clients require for their remote call center agent positions, as well as help you build your professional skills. 

  • Here you will find self-paced courses for resume writing, interviewing, software applications, and computer skills building.  
  • Classes for Remote Call Center Agent (RCCA) training and the General Group Prescreening Sessions can be accessed by going to their homepages in NTI University.

The Steps to Access Your Course or Class Homepage

  1. Figure with question mark for head typing on laptop.Log into NTI University using the username and password you received from recruiting.
  2. In the Navigation block at the top left, click "My Courses" (if you are already enrolled) or "Courses" (if you need to self-enroll).
  3. Click the name of your course showing in the list, or search for the course and then click its name.
  4. You will be brought to the course's homepage.
  5. Follow the directions on the page to successfully complete your course.

Having technical difficulties or have questions regarding training? 

  • Contact the Training Helpdesk at training@nticentral.org. 
  • Make sure to provide a clear description of your issue or question, and include your full name and NTI ID number.

Computer Requirements for Taking Courses and Classes

  • Figure holding a huge pencil and checking off a huge list.Microsoft Internet Explorer 11 is supported. For our training, you can also use Chrome or Firefox.
  • You should have the latest versions of the Flash Player and Java installed on your computer.
  • Uninstall or disable web browser toolbars, such as Google Search, Yahoo, Bing, etc.
  • You must allow pop-ups in your browser for NTI University, otherwise course and class windows may not open.
  • Windows versions 7, 8.1, and 10 may be used for taking our training
  • But keep in mind our hiring clients do not support Windows 10 just yet.